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New@Netbates

PRIZE PATROL - New!
Browse our web site or search the web and win instantly!  

Our Prize Patrol randomly selects a member daily to win great prizes like gift cards to Starbucks, Amazon, Gap & more! ...more
MAIL CASH
Earn cash for reading email & visiting sponsor website.  Plus earn cash back on purchases or surveys!
NETBATES MOBILE
Check your rebates, view transactions & redeem local rebates from your mobile phone!  ...more
  

 

      Frequently Asked Questions

  1. How do I earn a rebate?

  2. When will I get paid?

  3. How do I shop at one of the merchants listed?

  4. How do I access my Netbates account?

  5. How do I update my account information?

  6. Is there anything special I need to do at a partner store to insure I will earn my rebate?

  7. Can I use special offers and coupon codes and still earn rebates?

  8. Why doesn't my rebate show up when I'm checking out at a one of your merchants websites?

  9. How long does it take for my rebates to show up to my account?

  10. What if I need to make a return or cancel an order?

  11. Can I still shop at the stores listed & use coupon codes if I'm not a member?

  12. What is Adware, Spyware or Malware and does Netbates use any of these type programs?

  13. Does the site and service work with all web browsers?

    


 

How do I earn rebates?

Simply complete the fast and free registration form to become a member of Netbates.  As soon as you have registered you can shop at any of our hundreds of partner stores such as Target, Avon, Sears and immediately start earning rebates. 

To make purchases at a Netbates partner store, just click the link of a store on one of our category pages.  Each store has a displayed specified percentage that is refunded to you after we receive confirmation of the order. For example, if you shop at Dell, you will earn 2.5% Cash Back. If your total order was $1000 then you have earned $25.00 that will be added to your Netbates account when we receive confirmation from Dell.

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When will I get paid?

Currently, there is a $5 payout minimum which means any account over this amount are settled every month.  

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How do I shop at one of the merchants listed?

The first step is to make sure you are logged in to the Netbates website. Then, simply choose a category that you wish to purchase from.  Click the name of the store or any of the coupons or special offers from the store.

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How can I access my Netbates account?

You can log in using your ID number and password from the home page or click the "my account" link in the top green bar on every page within the Netbates website.  Once you have logged in you can review current rebate amount, view transaction & rebates earned from your referrals.

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How do I update my account information?

Simply log in from any page within the Netbates website. This page will allow you to view your current profile and make any necessary changes to your name, address, e-mail address, etc.  You may also update your payment request for either in the form of a Check or via PayPal.

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Is there anything special I need to do at a partner store to insure I am earning my rebate?

Just confirm you are logged-in by making sure you see the "Welcome back member ##" message at the top of the page.  If you do not see it or it has the wrong ID number listed, simply log in to your account and click the "click here to shop" link.  That's it, you do not need to do anything special while shopping at one of our partner stores.

Netbates will receive a confirmation from the store that you shopped from so there is no need to email us confirmation of your purchases.  We however, cannot credit your account with Netbates on phone or walk-in orders from any Netbates store at this time.

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Can I use special offers and coupon codes and still earn rebates?

Yes!  Make sure that you use coupons and codes that are current by using the ones listed on Netbates.com . Netbates is not responsible for coupons that are expired or incorrectly redeemed by our members.  Be sure to verify that your coupon or discount is displayed in your shopping cart and the correct deduction has been made.  If you have any questions contact the merchants customer service department. 

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Why doesn't my rebate show up when I'm checking out at a one of your merchants websites?

Netbates sends you the discount AFTER we have received confirmation of your order. It will not appear as a discount in your shopping cart.

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How long does it take for my rebates to show up in my account?

Netbates updates our members rebate data on a daily ongoing basis. However, it can take up to 30 days for Netbates to receive confirmation from our stores since some stores may only report sales when the order has been shipped.

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What if I need to make a return or cancel an order?
All Returns are subject to the return policy of the store partner you purchased from. If you return or cancel an item, we will have to reverse any discount from that sale.

Most returns or as exchanges may make a discount ineligible. In the process of an exchange, the store cancels the old order and replaces it with a new one. When doing this, our commission is reversed & a new transaction is made WITHOUT generating a commission or rebate for the member.

To avoid losing the discount - In future transactions, please make sure all returns are final and that it is not an exchange. Have the store refund your credit card, and then re-place the order through us to receive the discount.

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Can I still shop at the stores listed & use coupons if I'm not a member?

No. You will need to sign up to take full advantage of our site.  The registration is free and you'll earn $2.50 just for signing up.

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What is Adware, Spyware or Malware and does Netbates use any of these type of programs?

Adware is software integrated into or bundled with a program. Spyware refers to a broad category of malicious software designed to intercept or take partial control of a computer's operation without the informed consent of that machine's owner or legitimate user.  Malware is software designed to infiltrate or damage a computer system, without the owner's consent.  

Netbates DOES NOT utilize any of these methods or programs.  To read more about these types of programs please click here

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Does the site and service work with all web browsers?

Currently, Netbates site and service works fully with Internet Explorer, Mozilla Firefox, Opera,  Netscape and Safari.  To avoid any complications we suggest using Internet Explorer 4.X or higher

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